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FAQ: |
| 1. About product: |
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We supply all kinds of accessories, spare parts, data
cables, repairing service equipment and tools. Most of them from our own
factories, and others get from top manufacturers in this field. We only
deal with high quality and good finished products and serve to quality concerned
customers. We keep inventories all the time, for spare parts, LCDs, data
cables, clips, equipments, tool kits, we can make the delivery as soon as
get your payment.
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| 2. About the sample: |
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We offer samples for quality test or any other business
purpose, but you are kindly invited to pay for samples and the freight,
if you have an effective account of DHL, FedEx,
UPS, etc., you don't need to pay the express charge. We will
use it to send a sample. Meanwhile when you make order, we can deduct your
sample payment form the order amount.
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| 3. About quality and warranty: |
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We have strict quality inspection system from material
to finished products, all products quality is guaranteed. For defective
or false products, we can replace and make up for you without any reason
and you no need return the defective ones to us.
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| 4. About the shipment: |
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Goods can be shipped by express courier, airway, ocean
way
By express courier, it is a door to door service, your can get goods within
4 days about after delivery effected, and also you can check the package
status online with its tracking No. Generally we use TNT,
DHL, FEDEX, EMS, and UPS
etc. For the freight rate and tracking service please come to our help links
page
By airway, it is an air port to air port service, you can get goods within
10 days about after delivery effected, there is no tracking No. And also
you shall pick up the goods from the appointed airport by yourself and clear
custom. The freight is cheaper than express.
By ocean way, it is for big order, it will take about 15 days to 30 days
for the delivery according to different line, and you shall pick up the
goods by yourself and clear custom.
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| 5. About payment: |
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We accept T/T in advance by bank transfer and Western
union. By western union, we can get your payment within 24 hours after you
make the payment. We suggest you pay by western union in case that needs
goods urgently. After arranging payment, please kindly fax or email us your
bank or western union receipt and write your PI No.: on it, that will help
us proceed your order more effectively. |
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