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 Repair tools / Work stations / Paste and liquids / Microscope / Magnifying lamps
/ Ultrasonic cleanser / Bottle / Tray / Brush / Mobile Phone LCD Tester ......
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| How are mobile phone repair cultures different from the everyday repair shops for other mainstream electronics filled with televisions and video recorders? For a start consider the volumes of mobile phones in the marketplace compared to other electronics. |
Network effects soon kick in - it's easier to find a dead RAZR to cannabalise for spares than spares for a Sony DVD drive drive quite simply because there's more of them about. The physical size of the products to be repaired is also an factor - consider the space required to store and repair 200 mobile phones vs CRT televisions.
As objects that many consider essential tools for everyday life mobile phones are carried, dropped, sat on, run over, submerged in a wide variety of situations leading to use cases outside the parameters of most phones. |
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Finally, for many emerging market consumers the phone is considered an essential tool for conducting a successful business whether it's a boda-boda driver in Kampala (gentleman on moped in photo, below) or a midwife in Xiamen.If a person has the choice between repairing a television or a (shared) mobile phone which do you think he or she would choose first?
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